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Privacy Policy

This privacy policy describes how the micro-enterprise A Ton Ecoute (hereinafter "we," "our," or "the site") collects, uses, and protects your personal information when you use our website. By accessing this site, you agree to the terms of this policy.

1. Data Controller
The data controller for personal data is:

  • Company Name: A Ton Ecoute

  • Legal Form: Micro-enterprise

  • Headquarters: 2 rue des Tuiles, 07330 Thueyts

  • SIRET Number: 914 379 276

  • Email: radu.focsa.ate@gmail.com

  • Phone: 06 32 95 33 63

  • Hosting Provider: Wix Online Platforms Limited
    1 Grant's Row, Dublin 2 D02HX96, Ireland
    Phone: Please contact us.

2. Data Collected
We collect personal data when you interact with our site, such as:

  • Identification Data: Name, surname, email, phone number.

  • Browsing Data: IP address, browser type, pages visited, duration of visit.

  • Data Related to Support: Information related to psychological or specialized support (in compliance with confidentiality and only with your explicit consent).

This information may be collected through contact forms, newsletter subscriptions, or cookies used to improve your experience on our site.

3. Purposes of Data Processing
We use your personal data for the following purposes:

  • To provide our specialized autism support and psychological and therapeutic services.

  • To respond to your requests for information or contact.

  • To improve the content and performance of the site by analyzing browsing data.

  • To send you communications related to our services (newsletter, information about our offers, etc.), only if you have given prior consent.

4. Legal Basis for Processing
Personal data is collected and processed based on the following legal grounds:

  • Contract Execution: When data is necessary to provide our support services.

  • Consent: When we ask for your consent to collect certain data (e.g., for sending newsletters or marketing information).

  • Legal Obligations: When we need to comply with a legal obligation (e.g., data retention requirements).

  • Legitimate Interest: To ensure the proper management and improvement of the site.

5. Data Retention Period
We retain your personal data for the duration necessary to fulfill the purposes for which it was collected, as follows:

  • For the duration of the contractual relationship and 3 years after its conclusion for prospecting purposes.

  • Data related to cookie management is retained for a maximum period of 13 months.

  • Data related to health or therapeutic follow-up is retained for the duration of the support, then securely archived in accordance with legal requirements.

6. Data Sharing
We do not sell or share your personal data with third parties for commercial purposes. However, your data may be shared with service providers (e.g., hosting, newsletter management, communication tools) as necessary to perform our services. These service providers are contractually obligated to respect the confidentiality and security of your data.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, theft, unauthorized access, disclosure, or modification. These measures include the use of encryption technologies and restricting access to personal data to authorized personnel only.

8. Your Rights Regarding Your Personal Data
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of Access: You can obtain information about the personal data we hold about you.

  • Right to Rectification: You can request the correction of inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data under the conditions provided by law.

  • Right to Restriction of Processing: You can request the restriction of processing your data in certain situations.

  • Right to Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data for reasons related to your particular situation or withdraw your consent when it has been given.

  • Right Not to Be Subject to Automated Decisions: You have the right not to be subject to an automated decision, including profiling, that would produce legal effects concerning you or significantly affect you.

To exercise your rights, you can contact us at the following address: [contact@atonécoute.com]. We are committed to responding to your request within a reasonable timeframe.

9. Cookies and Similar Technologies
For more information about the use of cookies and similar technologies on our site, please refer to our Cookie Policy.

10. Modifications to the Privacy Policy
We reserve the right to modify this privacy policy at any time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed of any changes. Modifications will take effect as soon as they are published on the site.

11. Contact
If you have any questions regarding this privacy policy, or if you wish to exercise your rights, you can contact us at the following address:
Email: radu.focsa.atc@gmail.com

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